Reference
ST1626
Sector
Aftersales
Salary
Competitive
Town/City
Chichester
Contract Type
Permanent
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Trainee Service Advisor required to join a successful family run business in Chichester, West Sussex.
Permanent, full time, market leading package
We are now seeking a Trainee Service Advisor to join our clients successful Aftersales team in Chichester. The main objective of the role is to maximise service profitability through the use of professional sales techniques.
Key Objectives of the role:
• Maximise customer awareness of all available retailer services
• Ensure highest level of customer care and satisfaction at all times
• Maintain excellent standards of departmental administration
• Help retailer to achieve industry-leading standards of process efficiency
• Engage fully with the latest digital tools to achieve a fully blended experience
• To ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairly
• To follow the brands “Service core process” at all times
Essential Skills/Experience:
• Experience of working in a similar Aftersales/Service role
• Excellent customer satisfaction skills
• Confident communication skills
• Compliance (experience of working within a regulatory/process orientated environment)
• Organisation skills and being able to manage customer appointments.
• Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.
What can our client offer you?
Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
• Fantastic team environment
• Career development and progression opportunities
• Family run business where you will be a valued employee
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1626
Service Advisor - Customer Service - Trainee Service Advisor - Aftersales Advisor - Service Bookings - Service Administrator- Automotive - Motor Industry - Chichester - West Sussex - South of England - Bognor Regis - Portsmouth - Havant - South Coast
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
